This is referring to my cell phone problem...the LCD screen being cracked and supposidely(sp?) getting repaired! I had to pay an estimate fee of $50 but they never told me they were going to use it for LONG DISTANCE calling to order the screen. I remember them saying it was for the screen and repair because the screen is usually $50-$70 (+repair fee). And I'm so mad that I can't get my money back. Maybe I'm being a child about this, but you've got to see this from my prespective (ok maybe not...)! I just feel, they could of e-mail Rogers to order the screen or the other companies to ask for the screen. Also, I specifcally told them that my phone work PERFECTLY FINE but they had to look at it anyways and they costed my money as well...:'(